T-TUN-2022-RU2-HWK

I want to share a truly positive experience. I ordered a car kit consisting of two packages, but unfortunately one was lost during shipping with UPS. The situation could have become complicated... but it didn't. The company manager was extremely helpful and professional: he personally followed up on the situation and did everything he could to resolve the issue, even sending me the package again without hesitation. It's rare to find such attentive and reliable customer service these days. My sincere congratulations on your professionalism and commitment: that makes all the difference.

First off: Korby, the gentleman that helped me decide on which kit to go with is EASILY the nicest, and most patient person I’ve dealt with, when ordering parts for this build. Second: the quality of the product is INSANE! These parts are so nicely fabricated, then powder coated for extra longevity, and they even offer an aluminum upgrade in some cases (which I went with, to save weight). Having said all of this, the most impressive thing was the lead time. These parts are build to order, and I literally ordered my suspension one week ago, today! Yes, they built, powder coated, packaged, shipped my suspension components (RAM 1500 Track rear trailing arm full set in 7075 aluminum, and front upper control arms), AND they arrived, all within a week! Granted, that I’m only one state away, but WOW!!! One week?! Amazing! So, in sort: excellent products, which arrived excellently packaged (no damage, an boxes not over-stuffed with heavy suspension parts; three boxes total, as opposed to one super heavy one…my back thanks you), super quickly, and customer service that ANY business would be envious of….so, if you’re in the market, absolutely go with Core 4X4!

Company finally made things right

Beefy parts made and painted well, very fair pricing for what you get, and fantastic customer service to boot. Easily my favorite place to get suspension parts.

Small business, family owned, made in the USA, lifetime warranty. Purchased Tier 3 control arms and rear track bar for a 2006 Jeep LJ. Simple website and easy to contact over phone and email. I had some technical questions and they were happy to answer them. They allow local pickup and were built to order same week. The order was wrapped and ready when I walked in and even gave a tour of the shop. They abrasive blast all raw materials to achieve a better surface profile for powdercoat to adhere and create a smooth, durable finish. I also noticed several CNC machines and a robotic welder they use for all their parts. A small outfit with a robotic welder? Their concern for quality is obvious and it shows in the parts they make. Very impressed. Happy to do business with these guys.

I don’t write reviews often, but Core 4x4 absolutely earned this one. I recently ordered leaf spring mounts and realized after the fact that I messed up my order. Totally my mistake. Instead of giving me the runaround or pointing at a return policy, Core 4x4 emailed me back and forth, worked through exactly what I was doing with my build, and made sure I ended up with the correct parts. That kind of customer service is rare these days — especially in the off-road world where a lot of companies stop caring once the order is placed. The parts themselves are exactly what you hope for: solid, well-made, confidence-inspiring hardware that looks like it belongs under a vehicle that actually gets used. You can tell these are designed by people who understand suspension geometry and real-world abuse, not just CAD screenshots. Mistakes happen — especially on custom or modified builds — and Core 4x4 handled mine like pros. Fast responses, clear communication, and a genuine effort to help me get it right. If you’re on the fence: don’t be. Core 4x4 is the kind of company you want backing your build — the kind that treats customers like fellow enthusiasts, not order numbers.

Awesome parts! Support the older Jeeps! Great customer service.