T-4R-03-RTB1-HWK

I want to share a truly positive experience. I ordered a car kit consisting of two packages, but unfortunately one was lost during shipping with UPS. The situation could have become complicated... but it didn't. The company manager was extremely helpful and professional: he personally followed up on the situation and did everything he could to resolve the issue, even sending me the package again without hesitation. It's rare to find such attentive and reliable customer service these days. My sincere congratulations on your professionalism and commitment: that makes all the difference.

After ordering an upper and lower adjustable control arm kit manufactured by CORE 4X4 from a jeep parts distributor who's intials are E.T., they came with 3 of the threaded ends missing. After over 2 months of phone calls and emails to this E.T. company nothing was resolved. I finally decided to call CORE 4X4 myself and tell them my dilemma. I spoke with a very personable and professional gentleman named Korby, who is one of CORE 4X4's representatives, after a brief discussion of what I went thru he simply asked me for a picture and some measurements and the items I was missing and asked if I could cover ONLY the cost of shipping and I had my missing parts in exactly 1 weeks time. This company not only builds all it's parts in the U.S.A., they stand behind their products with great customer service and life time warranty. My experience with this company and their Rep Korby was fantastic. I would definitely recommend CORE 4X4 to anyone who needs parts for any 4x4 projects. You just can't beat their quality and service. Rex Hodges Valparaiso, Indiana

I've been having trouble with the track bar (on my 2nd gen Dodge) since I installed the 3rd gen Synergy adapter bracket and a 3rd gen stock bar.. oddly, they call it a '3rd gen bracket' and the stock 3rd gen bar doesn't quite fit, making contact with the bracket. I had attempted to clearance the bracket but it was still making contact and I could feel it over large bumps. I reached out to a lot of companies, but Core 4x4 offered to make a custom bar for the application with adjustability and dual Johnny joints. The first pass on it didn't work but they sent me out another passenger side end that made it fit incredibly well. This was all done solely over email/descriptions/pictures/measurements. Bar is super high quality and heavy duty, made in the US by a family owned company and carries a lifetime warranty. The customer service was responsive and superb, and the price was a lot less than I expected.