R-25-2014-RS4-HWK

After ordering an upper and lower adjustable control arm kit manufactured by CORE 4X4 from a jeep parts distributor who's intials are E.T., they came with 3 of the threaded ends missing. After over 2 months of phone calls and emails to this E.T. company nothing was resolved. I finally decided to call CORE 4X4 myself and tell them my dilemma. I spoke with a very personable and professional gentleman named Korby, who is one of CORE 4X4's representatives, after a brief discussion of what I went thru he simply asked me for a picture and some measurements and the items I was missing and asked if I could cover ONLY the cost of shipping and I had my missing parts in exactly 1 weeks time. This company not only builds all it's parts in the U.S.A., they stand behind their products with great customer service and life time warranty. My experience with this company and their Rep Korby was fantastic. I would definitely recommend CORE 4X4 to anyone who needs parts for any 4x4 projects. You just can't beat their quality and service. Rex Hodges Valparaiso, Indiana

Have yet to get to try them but I bought some upper, and then later , lower control arms for my 03 rubicon. The pricing is very fair, so fair I was hesitant to even purchase. When the product came in I was happily mistaken. These are some beefy units with an incredible warranty! I’m very excited! I went with the “Camp”series as I mostly daily it. I have trouble with the shipping at times when I ordered but Corby is quick to notice things and help communicate the solution. Looking forward to buying more parts!

Ran into an issue with a part that I ordered. Got ahold of them explained to them the issue I was having and they jumped in and got the issue fixed. Hands down the best customer service I have ever dealt with. The parts are hands down amazing. Highly recommend.

Their website estimated 2 days to get my parts but actually took 11. No communication to let me know what’s going on. Parts were missing. Some days they answer questions, some they don’t. Didn’t let me know I’d have to alter stock bolts to fit their parts. All around just seems like they don’t care.

Ordered a control arm and track bar kit for my WJ from Core 4x4 on Monday 7/28 and received it today, Friday 8/1. Im not a state or two away, im in CT aka the other side of the country. Communication is phenominal, emails were responded too in an hour or less. Parts arrived well packed, not damaged, and are great quality for my needs. There arent many companies left that service customers as well as Core 4x4 and i wont hesitate to check them out again if i need something else. Well done!

I had several questions before my purchase and Korby helped me with the correct parts to order and recommendations. Outstanding customer service and product knowledge! Can't wait to install them!

First off: Korby, the gentleman that helped me decide on which kit to go with is EASILY the nicest, and most patient person I’ve dealt with, when ordering parts for this build. Second: the quality of the product is INSANE! These parts are so nicely fabricated, then powder coated for extra longevity, and they even offer an aluminum upgrade in some cases (which I went with, to save weight). Having said all of this, the most impressive thing was the lead time. These parts are build to order, and I literally ordered my suspension one week ago, today! Yes, they built, powder coated, packaged, shipped my suspension components (RAM 1500 Track rear trailing arm full set in 7075 aluminum, and front upper control arms), AND they arrived, all within a week! Granted, that I’m only one state away, but WOW!!! One week?! Amazing! So, in sort: excellent products, which arrived excellently packaged (no damage, an boxes not over-stuffed with heavy suspension parts; three boxes total, as opposed to one super heavy one…my back thanks you), super quickly, and customer service that ANY business would be envious of….so, if you’re in the market, absolutely go with Core 4X4!