R-15-2009-FXD-RPTB1-HWK

After ordering an upper and lower adjustable control arm kit manufactured by CORE 4X4 from a jeep parts distributor who's intials are E.T., they came with 3 of the threaded ends missing. After over 2 months of phone calls and emails to this E.T. company nothing was resolved. I finally decided to call CORE 4X4 myself and tell them my dilemma. I spoke with a very personable and professional gentleman named Korby, who is one of CORE 4X4's representatives, after a brief discussion of what I went thru he simply asked me for a picture and some measurements and the items I was missing and asked if I could cover ONLY the cost of shipping and I had my missing parts in exactly 1 weeks time. This company not only builds all it's parts in the U.S.A., they stand behind their products with great customer service and life time warranty. My experience with this company and their Rep Korby was fantastic. I would definitely recommend CORE 4X4 to anyone who needs parts for any 4x4 projects. You just can't beat their quality and service. Rex Hodges Valparaiso, Indiana

Ordered a control arm and track bar kit for my WJ from Core 4x4 on Monday 7/28 and received it today, Friday 8/1. Im not a state or two away, im in CT aka the other side of the country. Communication is phenominal, emails were responded too in an hour or less. Parts arrived well packed, not damaged, and are great quality for my needs. There arent many companies left that service customers as well as Core 4x4 and i wont hesitate to check them out again if i need something else. Well done!

Company finally made things right

Absolutely a great company. Ordered rear lower control arms with hardware but when i got it the hardware wasn't there but they sent it out right away and got a free t-shirt! Highly recommend.

I ordered a part for my 03 Jeep TJ and all I can say is wow! Korby at Core 4x4 is a total rockstar!! There was a glitch with my payment and within minutes, Korby reached out to me to get it fixed, then sent my receipt with the tracking number. I lost the number and reached out to him during the Holidays and got a rapid response with the number again. I can’t say enough about the customer service and the quality of parts. Thank you!!

Exceptional customer service. All my questions were asked in a timely manner and parts were replaced when an error occured. I encourage people to make purchases due to their exceptional quality products, but also because of their customer service. Will make additional purchases in the future.

Amazing product! Shipping was quick, packaging was great and support was outstanding!!