Company finally made things right

I recently ordered a set of control arms from Core 4x4, and the entire experience was absolutely top-notch from start to finish. The ordering process was smooth, the parts arrived quickly, and the control arms themselves are extremely high quality—solid construction, great finish, and clearly built to last. I also want to give a special shout-out to Korby, the guy I spoke with during the process. His customer service was amazing. He went above and beyond to make sure I got exactly what I needed, answered all my questions, and made the whole experience stress-free. You don’t see service like that very often these days. If you’re looking for high-quality suspension components backed by truly exceptional customer service, I highly recommend Core 4x4. I’ll definitely be buying from them again.

After ordering an upper and lower adjustable control arm kit manufactured by CORE 4X4 from a jeep parts distributor who's intials are E.T., they came with 3 of the threaded ends missing. After over 2 months of phone calls and emails to this E.T. company nothing was resolved. I finally decided to call CORE 4X4 myself and tell them my dilemma. I spoke with a very personable and professional gentleman named Korby, who is one of CORE 4X4's representatives, after a brief discussion of what I went thru he simply asked me for a picture and some measurements and the items I was missing and asked if I could cover ONLY the cost of shipping and I had my missing parts in exactly 1 weeks time. This company not only builds all it's parts in the U.S.A., they stand behind their products with great customer service and life time warranty. My experience with this company and their Rep Korby was fantastic. I would definitely recommend CORE 4X4 to anyone who needs parts for any 4x4 projects. You just can't beat their quality and service. Rex Hodges Valparaiso, Indiana