J-JL-REL2-HWK

After ordering an upper and lower adjustable control arm kit manufactured by CORE 4X4 from a jeep parts distributor who's intials are E.T., they came with 3 of the threaded ends missing. After over 2 months of phone calls and emails to this E.T. company nothing was resolved. I finally decided to call CORE 4X4 myself and tell them my dilemma. I spoke with a very personable and professional gentleman named Korby, who is one of CORE 4X4's representatives, after a brief discussion of what I went thru he simply asked me for a picture and some measurements and the items I was missing and asked if I could cover ONLY the cost of shipping and I had my missing parts in exactly 1 weeks time. This company not only builds all it's parts in the U.S.A., they stand behind their products with great customer service and life time warranty. My experience with this company and their Rep Korby was fantastic. I would definitely recommend CORE 4X4 to anyone who needs parts for any 4x4 projects. You just can't beat their quality and service. Rex Hodges Valparaiso, Indiana

I am really please with this company. Great product, i had an issue with a couple of the jonnhy joint bushings, they explained what had caused it and how to fix it. Within hrs of receiving my inquiry, i had heard back with the required info I needed. A couple hrs later problem was fixed and ready for the trail again. They care about heir product and their customers. Thanks crew, you rock

Ran into an issue with a part that I ordered. Got ahold of them explained to them the issue I was having and they jumped in and got the issue fixed. Hands down the best customer service I have ever dealt with. The parts are hands down amazing. Highly recommend.

Great Experience. I wanted to make changes to my order and Korby was more than willing to work with me to get everything corrected. Hope to deal with these guys again in the future.

I want to share a truly positive experience. I ordered a car kit consisting of two packages, but unfortunately one was lost during shipping with UPS. The situation could have become complicated... but it didn't. The company manager was extremely helpful and professional: he personally followed up on the situation and did everything he could to resolve the issue, even sending me the package again without hesitation. It's rare to find such attentive and reliable customer service these days. My sincere congratulations on your professionalism and commitment: that makes all the difference.

Great products with excellent customer service after the sale

upper control arms look great and went on easy.. only reason I gave 4 stars and not 5 is because of a shipping issue which put my build a week behind. The issue was resolved quickly and painlessly, great customer service. Only time will tell how control arms perform but they look great and like they will go above and beyond control arm demand.