D-35-2010-FTB1-HWK

I want to share a truly positive experience. I ordered a car kit consisting of two packages, but unfortunately one was lost during shipping with UPS. The situation could have become complicated... but it didn't. The company manager was extremely helpful and professional: he personally followed up on the situation and did everything he could to resolve the issue, even sending me the package again without hesitation. It's rare to find such attentive and reliable customer service these days. My sincere congratulations on your professionalism and commitment: that makes all the difference.

Small business, family owned, made in the USA, lifetime warranty. Purchased Tier 3 control arms and rear track bar for a 2006 Jeep LJ. Simple website and easy to contact over phone and email. I had some technical questions and they were happy to answer them. They allow local pickup and were built to order same week. The order was wrapped and ready when I walked in and even gave a tour of the shop. They abrasive blast all raw materials to achieve a better surface profile for powdercoat to adhere and create a smooth, durable finish. I also noticed several CNC machines and a robotic welder they use for all their parts. A small outfit with a robotic welder? Their concern for quality is obvious and it shows in the parts they make. Very impressed. Happy to do business with these guys.

Purchased a set of Trailing arms for my Ram 1500, quality is first class. I bought the ones with the Jonny Joints for more articulation and it appears from the construction I should get a lifetime of use, Zerk fittings are an added plus. Would defiantly recommend, and the the service team answered all of my questions.