After ordering an upper and lower adjustable control arm kit manufactured by CORE 4X4 from a jeep parts distributor who's intials are E.T., they came with 3 of the threaded ends missing. After over 2 months of phone calls and emails to this E.T. company nothing was resolved. I finally decided to call CORE 4X4 myself and tell them my dilemma. I spoke with a very personable and professional gentleman named Korby, who is one of CORE 4X4's representatives, after a brief discussion of what I went thru he simply asked me for a picture and some measurements and the items I was missing and asked if I could cover ONLY the cost of shipping and I had my missing parts in exactly 1 weeks time. This company not only builds all it's parts in the U.S.A., they stand behind their products with great customer service and life time warranty. My experience with this company and their Rep Korby was fantastic. I would definitely recommend CORE 4X4 to anyone who needs parts for any 4x4 projects. You just can't beat their quality and service. Rex Hodges Valparaiso, Indiana

Great customer service. I got my front upper and lower control arms and hardware on Friday afternoon. It didn’t come with instructions so I called Core 4X4 and they immediately e mailed me the instructions. Also, the kit I got had the spacers missing so I called. It was late Friday by thus time but they took care of the issue first thing Monday morning and I got the spacers on Tuesday. Great company.

Thanks for the fabulous customer service. Your products and customer service are first class. I highly recommend these guys. Excellent experience.