Master Rebuild kit for CRL-F-BR-2021-RL2

Their website estimated 2 days to get my parts but actually took 11. No communication to let me know what’s going on. Parts were missing. Some days they answer questions, some they don’t. Didn’t let me know I’d have to alter stock bolts to fit their parts. All around just seems like they don’t care.

We have all shopped places where the person on the phone makes you feel like they don't have the time to talk to you the customer or answer your questions. I can tell you first hand that's not Core 4x4. They have the best customer service I have seen so far. They have taken the time to respond to all of my questions in a very prompt and professional manner, taking the time to answer each and every question I have had. Lets put it this way if Core 4x4 sells a product I am wanting for my truck I will buy it from them, I highly recommend Core 4x4.

Installed the full kit on my XJ. Ride quality is night and day better than what I had before. The articulation on the trail is insane. These guys know what they are doing. Already recommended Core 4x4 to everyone in my club.

The customer service is first class. I had an issue with a track bar I installed on my F350. I don’t have any other Core 4x4 parts yet, but with the way I was treated, I know their parts are well done, because they went above and beyond to make sure I was made whole. They wouldn’t be in business if they had to take care of a lot of people like they took care of me. Will definitely be back when it’s time to build the Jeep!

After ordering an upper and lower adjustable control arm kit manufactured by CORE 4X4 from a jeep parts distributor who's intials are E.T., they came with 3 of the threaded ends missing. After over 2 months of phone calls and emails to this E.T. company nothing was resolved. I finally decided to call CORE 4X4 myself and tell them my dilemma. I spoke with a very personable and professional gentleman named Korby, who is one of CORE 4X4's representatives, after a brief discussion of what I went thru he simply asked me for a picture and some measurements and the items I was missing and asked if I could cover ONLY the cost of shipping and I had my missing parts in exactly 1 weeks time. This company not only builds all it's parts in the U.S.A., they stand behind their products with great customer service and life time warranty. My experience with this company and their Rep Korby was fantastic. I would definitely recommend CORE 4X4 to anyone who needs parts for any 4x4 projects. You just can't beat their quality and service. Rex Hodges Valparaiso, Indiana

I recently ordered a set of control arms from Core 4x4, and the entire experience was absolutely top-notch from start to finish. The ordering process was smooth, the parts arrived quickly, and the control arms themselves are extremely high quality—solid construction, great finish, and clearly built to last. I also want to give a special shout-out to Korby, the guy I spoke with during the process. His customer service was amazing. He went above and beyond to make sure I got exactly what I needed, answered all my questions, and made the whole experience stress-free. You don’t see service like that very often these days. If you’re looking for high-quality suspension components backed by truly exceptional customer service, I highly recommend Core 4x4. I’ll definitely be buying from them again.

Great Experience. I wanted to make changes to my order and Korby was more than willing to work with me to get everything corrected. Hope to deal with these guys again in the future.